Stay up-to-date with the latest features, improvements, and bug fixes in Burki Voice AI. We’re constantly improving the platform based on user feedback and emerging technologies.
January 2026
New Features
- Pricing & Billing System: Complete prepaid wallet system with auto top-up
- Hybrid Mode: Mix BYO and managed providers for maximum flexibility
- Free Trial: 200 platform minutes + 200 carrier minutes + 30-day free number
- Vonage Integration: Added Vonage as a telephony provider option
- Cartesia TTS: New high-quality TTS provider option
Improvements
- Dashboard Redesign: Cleaner, more intuitive assistant configuration
- Wallet UI: Real-time balance tracking and usage breakdowns
- Provider Selection: Easier switching between Burki Cloud and BYO modes
December 2025
New Features
- Multi-Provider TTS Support: Added support for Deepgram, Inworld, and Resemble TTS providers
- Enhanced STT Models: Support for Deepgram Nova-3 with keyterms functionality
- Advanced Tools Configuration: Improved end call and transfer call tools with custom scenarios
- Audio Denoising: Real-time noise reduction using RNNoise for better transcription accuracy
- Background Sound Support: Add ambient audio to create realistic call environments
Improvements
- Provider Fallback System: Automatic fallback to backup providers when primary fails
- Enhanced Voice Selection: Expanded voice options across all TTS providers
- Improved Interruption Handling: Better management of conversation flow and overlapping speech
- Recording Enhancements: Support for MP3 format with quality improvements
- UI/UX Improvements: Streamlined assistant configuration interface
Bug Fixes
- Fixed WebSocket connection stability issues
- Resolved audio quality problems in noisy environments
- Fixed provider switching edge cases
- Improved error handling for API failures
October 2025
New Features
- Multi-Provider LLM Support: Added support for Anthropic, Gemini, xAI, and Groq
- RAG (Knowledge Base): Upload documents and web pages for context-aware responses
- Data Extraction: Automatically extract structured data from conversations
- Webhook Integration: Real-time notifications for call events
- Outbound Calling: AI-initiated calls with custom agendas
Improvements
- Enhanced Security: Improved authentication and data protection
- Better Analytics: More detailed call metrics and reporting
- Performance Optimizations: Faster response times and reduced latency
August 2025
New Features
- Multi-Tenant Support: Isolated environments for multiple organizations
- Custom Voice Cloning: Support for custom voice models
- Advanced Call Controls: Improved call flow management
- S3 Integration: Cloud storage for call recordings
Improvements
- Dashboard Enhancements: Redesigned configuration interface
- API Improvements: More robust and comprehensive API endpoints
June 2025
Initial Launch
- Core Voice AI: Full voice assistant functionality
- Telephony Integration: Twilio phone call handling and media streaming
- ElevenLabs TTS: High-quality text-to-speech
- Deepgram STT: Real-time speech-to-text transcription
- OpenAI Integration: GPT-powered conversation handling
- Web Dashboard: Configuration and monitoring interface
Upcoming Features
These features are in development and subject to change based on user feedback and technical considerations.
Coming Soon
- Advanced Analytics Dashboard: Real-time insights and performance metrics
- A/B Testing Framework: Test different configurations and measure results
- Voice Biometrics: Speaker identification and authentication
- Sentiment Analysis: Real-time emotion detection during calls
- Additional Languages: Expanded language support with automatic detection
Under Consideration
- Video Calling Support: Expand beyond voice to video interactions
- Edge Computing: Reduced latency through edge deployment
- Advanced Compliance Tools: Enhanced features for regulated industries
- Custom Model Fine-tuning: Train models on your specific use cases
Platform Updates
All platform updates are deployed automatically with:- Zero-downtime deployments
- Automatic rollback on issues
- Email notifications for major changes
Breaking changes are announced at least 2 weeks in advance via email. Check the dashboard for migration guides when needed.
Feedback & Requests
Feature Requests
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Report Issues
Report bugs or issues you encounter