Export Transcripts

Export call transcripts in various formats.

GET /api/v1/calls/{call_id}/transcripts/export

Export Call Transcripts

cURL

curl --request GET \
  --url https://api.example.com/api/v1/calls/{call_id}/transcripts/export \
  --header 'Authorization: Bearer <token>'

422

{
  "detail": [
    {
      "loc": [
        "<string>"
      ],
      "msg": "<string>",
      "type": "<string>"
    }
  ]
}

This endpoint allows you to export the full transcript of a specific call to a file. You can choose from several formats.

The response from this endpoint will be a file download.

Path Parameters

• call_id (integer, required): The unique identifier for the call whose transcript you want to export.

Query Parameters

• format (string, optional, default: txt): The desired file format.
  • Allowed values: txt, json, csv.
• speaker (string, optional): Filter transcripts to include only a specific speaker (user or assistant).

Response Formats

If format=txt:

You will receive a plain text file (.txt) with the conversation formatted for readability.

Text Content

[2023-10-30T10:00:05Z] assistant: Hello, how can I help you today?
[2023-10-30T10:00:10Z] user: Yes, I'd like to check the status of my order.

If format=json:

You will receive a JSON file (.json) containing an array of transcript objects.

JSON Content

[
  {
    "speaker": "assistant",
    "text": "Hello, how can I help you today?",
    "timestamp": "2023-10-30T10:00:05Z"
  },
  {
    "speaker": "user",
    "text": "Yes, I'd like to check the status of my order.",
    "timestamp": "2023-10-30T10:00:10Z"
  }
]

If format=csv:

You will receive a CSV file (.csv) with the transcript data.

CSV Content

"timestamp","speaker","text"
"2023-10-30T10:00:05Z","assistant","Hello, how can I help you today?"
"2023-10-30T10:00:10Z","user","Yes, I'd like to check the status of my order."

Authorizations

Authorization · string · header · required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

call_id · integer · required

Query Parameters

format · string · default: txt

Export format

Pattern: ^(txt|json|csv)$

speaker · string | null

Filter by speaker

Response

200

Successful Response